Privacy Policy
Last updated: July 2, 2026
The Grand Tour Collective respects your privacy. This policy explains how we collect, use, and protect information submitted through our website, booking and contact forms, Meta lead forms, Facebook, Instagram, email, phone, and related advertising or customer communication channels.
Information We Collect
We may collect information you choose to provide, including:
- Name, email address, phone number, and preferred contact method.
- Vehicle information, service interests, quote details, appointment preferences, and messages you send us.
- Lead form responses submitted through Facebook, Instagram, or Meta advertising tools.
- Basic website and advertising interaction data, such as pages visited, ad interactions, approximate location, device/browser information, and cookie or pixel identifiers where allowed.
How We Use Information
We use the information we collect to:
- Respond to quote requests, questions, and appointment inquiries.
- Discuss vehicle care needs, recommended services, scheduling, and follow-up.
- Operate, improve, and measure our website, advertising, and customer communication.
- Send service-related messages or follow-up communications when you request information or give permission to be contacted.
- Comply with legal, security, fraud-prevention, and recordkeeping obligations.
Meta Lead Forms and Advertising
If you submit information through a Facebook or Instagram lead form, Meta may pre-fill some fields from your profile and share your submitted responses with The Grand Tour Collective. We use that information to contact you about the quote request, service interest, or appointment inquiry you submitted. Meta also processes information according to its own privacy and data policies.
We may use Meta Pixel, cookies, or similar technologies to understand ad performance, measure website visits, and improve future advertising. Your browser, device, and platform settings may allow you to limit or opt out of certain tracking.
Sharing Information
We do not sell your personal information. We may share information with service providers that help us operate the business, such as website hosting, forms, customer communication, scheduling, analytics, advertising platforms, payment processors, or automation tools. These providers are only used to support business operations. We may also disclose information when required by law or to protect our rights, customers, business, or systems.
Data Retention
We keep personal information only as long as reasonably needed for the purposes described in this policy, including customer follow-up, scheduling, service history, business records, legal compliance, and security. You may ask us to update or delete your information, subject to any records we are required or permitted to keep.
Your Choices
You may contact us to request access, correction, deletion, or to opt out of future marketing follow-up. You can also unsubscribe from marketing messages where an unsubscribe option is provided. Some service-related messages may still be necessary if you have an active appointment, quote request, or transaction with us.
Security
We use reasonable administrative, technical, and operational safeguards to protect information we collect. No website, form, email, or online service is completely secure, so please avoid sending sensitive personal, financial, or confidential information unless it is necessary for the service requested.
Children's Privacy
Our services and advertising are intended for adults and vehicle owners. We do not knowingly collect personal information from children under 13.
Contact Us
Questions or privacy requests can be sent to crew@thegtcollective.com.